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Our Member Service Representatives are experienced professionals who are committed to serving your investment needs. Call today to learn more about how we can help you reach your investment goals.

International Toll Free Numbers

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  • All other countries not toll free

    +1 210-876-6700

  • Australia


  • France excluding Monaco


  • Italy


  • Mexico


  • Netherlands


  • Singapore


  • South Korea


  • Switzerland


  • United Arab Emirates


  • United Kingdom


  • All other countries not toll free

    +1 210-876-6700

Frequently Asked Questions

Click the sign in button at the top right of the site navigation, and choose “forgot password” on that page. Follow the instructions given to reset your password.
Forms are located at You can also navigate to the Forms link under Tools and Resources in the main navigation of the site.
Log in to Select the year and from the Document Category drop-down menu box, select “Statements.” This applies only if you have elected e-delivery.
From the login page, click on “Forgot User ID?”. In the box that says “USAA Member ID,” enter your USAA number. Note: Your USAA number is different than your USAA Online ID. Follow the instructions provided to retrieve your Victory Capital User ID.
To get started, please log in to and go to the “To Do Now” section on the transition hub to start the process.

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