Our Member Service Representatives are experienced professionals who are committed to serving your investment needs. Call today to learn more about how we can help you reach your investment goals.
International Toll Free Numbers
Search Country
Search Country
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All other countries (not toll free)
+1 210-876-6700
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Australia
1800517430
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Austria
0800297415
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Belgium
080077264
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Colombia
018005190569
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Costa Rica
08000150820
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Croatia
0800222888
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Czech Republic
800023535
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Denmark
80254360
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Finland
0800916148
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France (excluding Monaco)
0800991577
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Greece
0080016122030070
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Indonesia - Indosat network and Matrix Cellular
0018030160212
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Indonesia - PT Telkom including Telkomsel and XL Mobile
0078030160212
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Ireland (Accessible through Vodafone, O2 Digiphone, Meteor & H3G mobile networks)
1800903082
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Israel (No access from Paltel & Jawal/Watania mobile networks)
1809455030
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Italy (Mobile access: Tim, Vodafone, Wind)
0800940571
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Japan (Mobile access: NTT Docomo, Au (KDD) and Softbank)
006633814505
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Kenya (Mobile access: Safaricom, Airtel & Orange)
0800721044
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Luxembourg
80027661
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Mexico
8007330331
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Netherlands
08000227663
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Panama
008002030121
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Philippines - Globe
180085940383
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Philippines - Smart and Sun Cellular
180011102913
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Poland
008001125418
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Portugal
800819035
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Qatar (Accessible through Q-tel & Vodafone only)
00800101088
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Romania
0800895861
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Saudi Arabia
8008501333
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Singapore (Accessible through Mobile1, Singtel & Starhub. Not avaible to prepaid subscribers)
8001014550
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South Africa
0800999270
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South Korea
00798142030127
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Spain
900806130
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Sweden
0200430683
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Switzerland
0800563066
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Taiwan (Access from all mobile networks except KG Telecom)
00801128127
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Thailand
1800014100
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Turkey (Mobile access: Turk Telecom & Turkcell only)
00800142030068
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United Arab Emirates
80001830155
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United Kingdom
08000541225
Frequently Asked Questions
I forgot my password. What do I do now?
Click the sign in button at the top right of the site navigation, and choose “forgot password” on that page. Follow the instructions given to reset your password.
How can I view the forms I need for my account?
Forms are located at https://investor.vcm.com/tools-resources/forms. You can also navigate to the Forms link under Tools and Resources in the main navigation of the site.
Where can I find my most recent Victory Funds statements?
Log in to https://mysecure.vcm.com/documentcenter. Select the year and from the Document Category drop-down menu box, select “Statements.” This applies only if you have elected e-delivery.
I completed my registration and would like to log in, but I do not remember my Victory Capital User ID. How can I locate my Victory Capital User ID?
From the login page, click on “Forgot User ID?”. In the box that says “Member Number,” enter your Member Number. Note: Your Member Number is different than your Online ID. Follow the instructions provided to retrieve your Victory Capital User ID.
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