Our Representatives are experienced professionals who are committed to serving your investment needs. Call today to learn more about how we can help you reach your investment goals.
By phone:
+1 800-235-8396
Monday-Friday 7:30am to 8:00pm (CT)
By email, fax, or mail:
Fax: +1 833-934-1608
Frequently Asked Questions
I forgot my password. What do I do now?
Click the sign in button at the top right of the site navigation, and choose “forgot password” on that page. Follow the instructions given to reset your password.
How can I view the forms I need for my account?
Forms are located at https://investor.vcm.com/tools-resources/forms. You can also navigate to the Forms link under Tools and Resources in the main navigation of the site.
Where can I find my most recent statements?
Log in to https://mysecure.vcm.com/documentcenter. Select the year and from the Document Category drop-down menu box, select “Statements.” This applies only if you have elected e-delivery.
I completed my registration and would like to log in, but I do not remember my Victory Capital User ID. How can I locate my Victory Capital User ID?
From the login page, click on “Forgot User ID?”. In the box that says “USAA Member ID,” enter your USAA number. Note: Your USAA number is different than your USAA Online ID. Follow the instructions provided to retrieve your Victory Capital User ID.
I am a USAA Member with a USAA Mutual Funds or a USAA 529 Education Savings account and I would like to create a Victory Capital User ID to access my accounts. How do I get started?
To get started, please click here to start the process.
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