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Call us today to talk with a live dedicated investment specialist located at our headquarters in San Antonio. With us, you’ll get great service without the wait, and we don’t charge additional fees for advice to help you achieve your goals.

By phone:

+1 800-235-8396



Monday-Friday 7:30am to 7:00pm (CT)


By secure message or mail:

Secure Message Secure message can be sent by logging into your Victory Account
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Media Inquiries:


This email inbox is used for media inquiries only. If you're an investor in need of assistance, please call +1 800-235-8396 to speak with a U.S-based investment specialist.

Frequently Asked Questions

Click the sign in button at the top right of the site navigation, and choose “forgot password” on that page. Follow the instructions given to reset your password.
Forms are located at You can also navigate to the Forms link under Tools and Resources in the main navigation of the site.
Log in to Select the year and from the Document Category drop-down menu box, select “Statements.” This applies only if you have elected e-delivery.
From the login page, click on “Forgot User ID?”. In the box that says “Member Number,” enter your Member Number. Note: Your Member Number is different than your Online ID. Follow the instructions provided to retrieve your Victory Capital User ID.

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